Refund policy

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Refund Policy

Yorkshire PT Academy Ltd

Effective date: October 2025

1. Course Refunds

Because Yorkshire PT Academy provides digital and educational services, refunds are only available under specific conditions.

a) Government-Funded Courses

Learners enrolling through a government-funded scheme are not required to make upfront payments, so refunds do not apply.

b) Deposit-Based or Paid Courses

If you have paid a deposit or course fee directly to Yorkshire PT Academy Ltd, the following terms apply:

• 14-day cooling-off period: You are entitled to a full refund if you cancel within 14 days of purchase, provided you have not yet been given access to course materials or login information.
• Once learning access has been granted, all payments are non-refundable, as you have received digital educational content.

2. Deferrals and Transfers

Learners may request to defer their start date or transfer to another available course within 6 months, subject to approval. Requests must be made in writing via joshua@yorkshire-pt-academy.com.

3. Exceptional Circumstances

We may consider refunds in exceptional cases (e.g., verified medical or personal emergencies) at the discretion of Yorkshire PT Academy Ltd management.

4. Refund Method

Approved refunds will be processed back to the original payment method within 7–10 working days.

5. Contact

For refund or cancellation requests, please email joshua@yorkshire-pt-academy.com with your full name, course, and payment reference.